Shipping & Delivery

Order processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Malaysia delivery

Estimated delivery time: 2–5 business days after dispatch, depending on your location.

Singapore delivery

Estimated delivery time: 3–7 business days after dispatch.

Delivery times are estimates and may vary during public holidays, promotional periods, or due to circumstances beyond our control.

Once your order has been dispatched, tracking information will be provided where available.

Please ensure that your delivery address and contact details are correct before completing your order. Pawthérapie will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.